Telehealth Policy

Dr Balalla can provide both in-person and Telehealth consultations. The initial consultation will be 30 minutes, and involves a video-call discussion of your history, a review of the imaging available online, and a recommendation of treatment.

  • Initial consultations are $200 with no Medicare rebate. A GP referral is not required, but desirable.
  • Follow-up consultations are $100, with no Medicare rebate.
  • Motor accident (CTP) and WorkCover claims are eligible for a Telehealth consultation, by prior approval
  • Prior to your consultation:
    • Pre-payment is required
    • Please fill the Telehealth Consent Form . This form can be printed, filled and scanned. A phone camera photo is sufficient.
    • The Zoom app will need to be downloaded to your computer, tablet, or phone. More information regarding downloading Zoom can be accessed via . A paid subscription is NOT required.
    • A link will be sent to you via email immediately prior to the consultation. Click on this and it will direct you to the Zoom meeting.
    • All radiology must be viewable online by Dr Balalla. Most local providers are accessible:
      • Synergy Radiology
      • Castlereagh Imaging
      • iMed Radiology
      • PRP Radiology
      • Spectrum Imaging

If your provider is not on this list, please discuss with Dr Balalla’s staff.

  • Dr Balalla will review your imaging PRIOR to the consultation, so please forward all imaging details beforehand.
  • If possible, please allow for Dr Balalla to view your walking and movement during the consultation. Wearing clothing that facilitates this is optimal.
  • Following the consultation a letter will be sent to your GP, and to your email address. This letter may take a few days to allow for typing.

If you would like to arrange a Telehealth consultation, please email, or call 1300 695 633.

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